Privacy Policy

Food for Health knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. Food for Health is dedicated to ensuring the privacy of our customers and have implemented stringent security measures and procedures, so you can rest assured that any details you submit online remain secure. This notice describes our privacy policy. Food for Health is bound by the National Privacy Principles contained in the Commonwealth Privacy Act. By visiting foodforhealth.com.au you are accepting the practices described in this Privacy Policy. Food for Health may, from time to time, review and update this privacy policy to take account of new laws and technology and changes to Food for Health’s operations. Please visit this page periodically, to check for updates. All personal information held by Food for Health will be governed by its most recent policy, posted on foodforhealth.com.au.

What Kind Of Personal Information Food for Health Collects And How It Is Collected?
How Food for Health Uses The Information You Provide?
Does Food for Health Share The Information It Receives About Me?
How Secure Is Information About Me?
Updating Personal Information?
How To Contact Food for Health ?

What Kind Of Personal Information Food for Health Collects And How It Is Collected?

Food for Health collects personal information from a variety of sources, including from members of the public, advertisers, prospective employees, mailing lists, recruitment agencies, contractors and business partners.

In general, the personal information Food for Health collects includes (but is not limited to) name, address, contact details, gender, occupation, in some cases membership of professional associations and, where relevant, financial information, including credit card information, banking details and income information. Personal Information you provide: We store the personal information you enter on foodforhealth.com.au or give to Food for Health in other ways. We obtain most personal information through Food for Health account registration process and updates to account details. You may provide information when you request or acquire a product or service from Food for Health or its related companies, provide a product or service to Food for Health, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with Food for Health by email, telephone or in writing (for example if you contact customer service or provide feedback).

Automatic collection: Cookies: We may use a feature of your browser called a cookie to assign your computer a ‘User ID’. Cookies contain information by which Food for Health can identify your computer to our servers. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies. Food for Health may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that Food for Health believes may be of interest, based on that information. In some cases a web page might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and other third parties for marketing, promotional purposes. To disable your cookies, please refer to the help menu within your Internet browser. However, cookies allow you to take full advantage of some of foodforhealth.com.au’s coolest features, and we recommend that you leave them turned on.

Indirect collection: Food for Health endeavours to collect personal information about an individual only from that individual. In some circumstances Food for Health may obtain personal information from a third party. If you provide personal information about another person to Food for Health, Food for Health requires that you inform that person you have done so and provide them with a copy of this policy.

How Food for Health Uses The Information You Provide?

Food for Health may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. Food for Health generally uses personal information to: provide you with products or services you have requested personalise and customise your experiences on foodforhealth.com.au, including saving shopping cart information; help Food for Health manage and enhance its services; communicate with you; provide you with ongoing information about opportunities on foodforhealth.com.au in which Food for Health believes you may be interested; give you the opportunity from time to time to receive email and ‘e-newsletters’ from Food for Health In most cases where Food for Health asks you to provide information about yourself, if you do not provide Food for Health with that information, Food for Health will not be able to provide you with the requested product or service.

Does Food for Health Share The Information It Receives About Me?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. Food for Health may disclose personal information to other companies in the Food for Health Group that may only use it as set out above. Food for Health may also provide your information to: Third parties engaged by Food for Health to perform functions on its behalf, such as processing credit card information, order fulfilment, mailouts, shipping, debt collection, marketing, research and advertising; Third parties authorised by you to receive information held by Food for Health

How Secure Is Information About Me?

Food for Health manages personal information in accordance with this policy and the Commonwealth Privacy Act. Food for Health protects the personal information Food for Health holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and encryption of credit card transactions. Food for Health uses Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Updating Personal Information

Food for Health endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. You can update your Food for Health account information via the Members Login section on our web site. Seeking Access To The Personal Information Food for Health Holds About You You have the right to seek access the personal information held about you and to advise Food for Health of any inaccuracy. There are some exceptions to this right set out in the Privacy Act. If you make an access request, Food for Health will ask you to verify your identity and specify what information you require. Food for Health may charge a fee to cover the costs of meeting your request. Account information: Food for Health Account Holders can access the account information Food for Health holds about them at any time via the Members Login section on our web site.

How To Contact Food for Health If you have enquiries or wish to provide feedback about this policy,
please mail to the Privacy Officer at:
Food for Health
6/91 Tulip Street Cheltenham,
3192 Vic, Australia